Web Applications Testing and QA Services

Comprehensive Testing Services: What We Test

Web Applications

Our testing services cover all types of web applications, including web portals, SaaS apps, and enterprise solutions like ERP, CRM, SCM, and HR systems. We identify and address both front-end and back-end issues, aiming to enhance user adoption and ensure a quick return on investment.

Websites

Our website testing services evaluate the user-friendliness of your website, ensuring it performs its intended functions effectively. We also assess how well your website handles heavy traffic loads and security threats, ensuring a smooth and secure user experience.

Comprehensive Web Testing Services We Offer

Usability Testing

We evaluate how user-friendly your web application, website, or portal is for end users. By identifying usability issues and recommending improvements, we help you deliver a product that fully meets your target audience’s usability expectations.

Functional Testing

Our team verifies that your web application functions according to all technical and business requirements. We identify and report any issues to ensure your application performs as intended.

Performance Testing

We assess your web solution’s performance under planned loads, identifying stress, load, scalability, and reliability issues. This ensures your solution remains efficient and stable under varying conditions.

Compatibility Testing

We test your website or web app across different environments, including various devices (laptops, tablets, mobile devices), operating systems, and browsers, ensuring flawless operation in each scenario.

Compliance Testing

We ensure your web solution adheres to the industry standards relevant to your sector, such as HIPAA, GAMP, PCI DSS, and more. This guarantees your solution meets necessary regulatory requirements.

Web Security Testing

With over two decades of expertise in information security, we conduct source code reviews and penetration testing. By simulating hacking attacks and analyzing your web solution’s behavior, we help you address security vulnerabilities early on.

Web Testing Automation

Our specialists leverage best practices in test automation to enhance the quality and performance of your web solution. We automate functional, regression, and performance testing using keyword-driven and data-driven approaches.

Accessibility Testing

Our test engineers validate your website or web app against WCAG 2.1, ADA standards, or any other set of accessibility requirements. This ensures that users with disabilities can easily navigate and use your web solution

Detailed Stages of Web Application Quality Assurance (QA) Testing

Website Application QA Test Planning

Understanding Project Scope and Requirements

• QA specialists should thoroughly familiarize themselves with the project’s scope and requirements.
• Compile these into a Test Plan that details strategies and project scope.

Test Plan Contents:

• Test strategies
• Project scope and objectives
• Deliverables
• Test scenarios
• Test criteria
• Testing environment
• Timeline and schedules
• Test tools
• Requirements
• Resource allocation
• Defect management
• Testing risks
• Exit parameters

Thorough planning ensures a smooth project flow. All stakeholders must review the plan to understand the Web Application testing process.

Tips for an Efficient QA Process:

1. Create Test Cases and Scenarios:
   • Document a project’s use case to allow QA specialists to check if a web app functions correctly.
   • Represent testers’ situations while interacting with the project, identifying user flow and improving test organization.
   • Gather feedback from stakeholders and clients to prepare for real-time user scenarios.
2. Identify Test Environment and Tools:
   • Execute tests via a suitable test environment to catch bugs, errors, and incompatibilities before launch.
   • The test environment should accurately replicate users’ real-life browsers and devices, including:
     • The web app
     • Browser(s)
     • Testing device(s)
     • Network configuration
     • Selected test tools
     • Test data

3. Test Prioritization and Scheduling:
   • Use Test Case Prioritization (TCP) to prioritize test cases based on factors like code coverage and features.
   • Schedule tests continuously at specific intervals or convenient times using appropriate tools.

Web Application QA Test Execution

Setting Up the Test Environment:

• Create and insert test data into the environment.
• Set up a database.
• Configure the test environment and network.
• Utilize suitable devices or browsers.
• Document the setup for replication and consistent testing environments.
• Use automation tools for environment management.

During QA Test Execution:

1. Test Case Execution and Tracking:
   • Ensure test design completion and readiness of management tools.
   • Track critical data and metrics.
   • Record pre-conditions, test data, projections, and outcomes.
2. Reporting and Managing Defects:
   • Identify and manage defects early in the test execution stages.
   • Follow the defect management cycle: discovery, categorization, fixing, verification, and closure.
   • Provide detailed reports at the end of the project.

Web Application QA Test Automation

Importance of Automation:

• Automate high-risk and labor-intensive testing processes for faster product delivery without compromising quality.
• Use automation to improve accuracy and increase test coverage.

Criteria for Selecting Test Cases for Automation:

• Repetitive test cases
• Time-saving potential
• Low-risk and stable requirements/tests
• Significant downtime between testing steps

Tools and Frameworks for Test Automation:

• Automation Tools: Performance, regression, and cross-browser testing tools.
• Automation Frameworks: Cypress, Playwright, Selenium WebDriver, Robot Framework.

Continuous QA Testing

Continuous Testing Methodology:

• Continuously identify and address risks throughout development.
• Test code changes frequently and early using automated tools.

Benefits of Continuous Testing:

• Improved project quality
• Timelier releases
• Reduced project costs
• Minimized impact of late-discovered defects

Continuous Testing Tools and Frameworks:

• Tools: Appium, Eggplant, Katalon Platform, Rational Functional Tester, Unified Functional Tester, Selenium, Tosca, Testsigma, TestComplete, Watir.
• Frameworks: Sequential or concurrent test sets ensuring consistent application across varied modules, APIs, platforms, and scenarios.

Implementing Continuous Testing:

1. Define QA tests and requirements early in development, ensuring clear documentation and communication.
2. Optimize tests for maximum coverage.
3. Utilize shift-left (early cycle) and shift-right (production and post-production) testing.
4. Set up complete test environments for on-demand data testing.

Five Best Practices for Testing Web Applications

A seamless end-user experience is critical for retaining website or web application users. Enhancing a website with superior UX design can boost its conversion rates by as much as 200%. Additionally, 38% of users will likely disengage from a mobile app or website if its design is substandard. Adhering to best practices for testing web applications is essential for ensuring the success of your web app. Here are some key recommendations:

1. Emphasize Cross-Browser Compatibility Testing

The modern web demands mobile-friendliness, impacting both user satisfaction and search engine rankings. Responsive web design, built with HTML5, CSS3, and JavaScript technologies, is fundamental for delivering a consistent user experience across various devices. However, different browsers use distinct rendering engines, leading to variations in how web pages are displayed.

For example, Chrome uses the Blink engine, while Safari uses WebKit. These differences can cause functionality issues or inconsistencies in how web content is rendered. Cross-browser compatibility testing ensures a uniform experience across different browsers (e.g., Opera, Chrome, Firefox) and device viewports. Prioritize testing on browsers used by your target audience.

Example: Suppose you are developing an e-commerce website. To ensure cross-browser compatibility, test your website’s checkout process on popular browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. If you discover that the payment gateway behaves differently on Safari due to its rendering engine, you should make necessary adjustments to ensure a consistent and functional experience for Safari users.

2. Focus on Usability Testing Parameters

Usability and user experience (UX) are the foundation of any successful web app. Users won’t return if their experience is subpar. Key aspects of usability testing include evaluating:

• Navigation
• Speed
• UI/UX design
• Reliability
• Readability

Example: You are developing a news aggregation website. During usability testing, you observe users navigating the site and find that they struggle to locate the search bar. Based on this feedback, you decide to move the search bar to a more prominent position on the homepage, improving the overall user experience.

3. Evaluate Web Application Performance

Web applications often crash under heavy server loads, creating a poor user experience. The primary focus is how quickly the web app loads and responds to user interactions. This includes testing the time it takes for pages to load, the responsiveness of interactive elements, and the overall speed of the application under various conditions. Here are some other equally important things to test:

• Scalability: Assess whether the application can maintain its performance levels as the number of users or data volume increases.
• Stability under load: Examine the app’s stability under different load conditions, including load testing, stress testing, and spike testing.
• Resource utilization: Evaluate how efficiently the application uses system resources like CPU, memory, and network bandwidth to identify potential bottlenecks.
• UX under various conditions: Consider how the app behaves on different devices and networks, especially under constrained conditions like slow network speeds or lower-end devices.
• Endurance testing: Check how the application behaves under a certain load for an extended period to identify issues like memory leaks and performance degradation.
• Benchmarking against standards: Compare the app’s performance against established benchmarks or competitor apps.

Example: Imagine you’re developing a social networking app. To evaluate its performance, you conduct load testing that simulates 10,000 concurrent users accessing the platform. During testing, you monitor response times and server resource utilization. You identify bottlenecks in your code and optimize database queries to ensure the app performs smoothly under heavy loads.

4. Incorporate Exploratory Testing into the Development Lifecycle

Exploratory testing is an efficient way to reduce testing time and uncover more defects. Testers simultaneously write and execute test cases, leading to a better understanding of the web app’s shortcomings. Integrate exploratory testing with other software testing techniques, such as black-box and white-box testing, to enhance test reliability while significantly reducing testing time.

Example: While developing an e-learning platform, your testing team practices exploratory testing alongside automated testing. During exploratory testing, a tester explores the platform, discovers a critical navigation bug, and reports it immediately. The development team quickly addresses the issue, preventing it from reaching production and affecting the user experience.

5. Ensure Comprehensive Security Testing

Neglecting web application security can have severe consequences, as a single vulnerability could lead to a massive data breach, impacting your company’s reputation and finances. Implement the following strategies for effective security testing:

• Establish coding standards and quality controls.
• Develop strategies to address both internal and external security challenges.
• Utilize industry standards as benchmarks for security.
• Adopt a cross-functional approach to policy development for enhanced security.

Example: You are responsible for securing a banking application. To ensure comprehensive security, you follow these strategies:

• Establish coding standards that enforce secure coding practices to prevent common vulnerabilities like SQL injection.
• Conduct penetration testing to identify external vulnerabilities and assess the application’s attack resistance.
• Adhere to industry standards like OWASP (Open Web Application Security Project) guidelines to benchmark your security practices.
• Form a cross-functional security team comprising developers, testers, and security experts to create robust security policies and protocols for the application.